Our Mid-Length shorts are simply a slightly shorter cut than our Classic length. The fit and style remain the same, the difference is mainly in the inseam length.

If you’re unsure which length is right for you, check our size chart and measurement guide here:

Size Chart

Custom items are products created specifically for an organization, team, school, or event. These items are not part of our regular collection.

You can usually access them through:

• A direct link provided by the organization
• The “Custom & Fundraisers” section on our website

We love that you’re adding your personal touch to Flow Society gear—customization is what makes your style truly yours.

Because personalized items are made just for you, production and processing can take up to two weeks before shipping. Once your order ships, you'll receive a tracking number so you can follow its journey.

We don’t have a fixed restock schedule. We restock items as soon as inventory becomes available.

To stay updated:

• Select our size on the product page
• Click “Notify Me When Available”

You’ll receive an email as soon as the item is back in stock.

When it comes to performance gear, fit matters.

Our Flow Society Size Chart will help you find the best fit for your gear. The chart includes measurements for:

• Boys
• Girls
• Women
• Men

Simply scroll to the section that applies to you.

View the size chart here:

Size Chart

We’d love to collaborate with you!

Simply visit the “Contact Us” section of
our website and provide:

• Your email address
• A short description of the design or project you have in mind

Our team will review your request and get back to you as soon as possible to start the process.

Orders ship Monday through Friday, excluding holidays.We process orders as quickly as possible, but holiday periods and major sales events may cause slight shipping delays.

Yes, as long as your order has not yet shipped, we can help update the size or make changes.

Please note:

• Personalized or custom items cannot be adjusted after 24 hours from the time the order is placed, since production may already begin.

If you need to make a change, contact us as soon as possible.

As soon as your shipping label is created,you’ll receive an email notification with your tracking details.You can also check the status of your order anytime by:

1. Logging into your account
2. Clicking “Profile”
3. Selecting “Orders”
4. Clicking the order you'd like to track

Once shipped, the order will show asShipped, along with thetracking number and shipping carrier.

Yes! Orders over $75 qualify for free shipping.

Please note that this threshold may change from time to time during promotions or special events, but the current free shipping offer will always be displayed on the banner at the top of our website.

If your order does not meet the free shipping threshold, shipping rates will be calculated at checkout based on your location and selected shipping method.

We ship orders using USPS, UPS, and FedEx. The carrier used for your order will be displayed next to your tracking details once your order has shipped.

You can view this information in your shipping confirmation email or in your account under Orders.

Shipping time depends on your location and the shipping method selected at checkout.

Typical delivery estimates are:

• Standard Shipping: approximately 4–6 business days
• Expedited Shipping: approximately 2–3 business days
• Next-Day Delivery: delivered the next business day

Please note that these are estimated delivery times and may vary due to carrier delays, holidays, or high-volume periods.

For the most accurate update, track your package using the tracking number provided in your shipping confirmation email.

International shipping times may vary depending on the destination and local customs processing.

Yes! We ship worldwide.

International shipping times can vary depending on the destination country, customs processing, and the shipping carrier used. Once your order ships, you will receive a tracking number so you can follow your package's progress.

If your tracking shows “Delivered” but you can’t locate your package, we recommend first:

• Checking around your delivery area (porch, mailbox, building office, etc.)
• Asking neighbors or household members if they accepted the package
• Waiting 48 hours, as some carriers mark packages as delivered slightly before they arrive

If you still cannot locate it, please contact the shipping carrier directly using your tracking number. If you need additional assistance, feel free to reach out to our support team through the Contact Us page and we’ll do our best to help.

Tracking updates can sometimes take 24–48 hours to appear after your shipping label has been created.

In some cases, carriers may not scan the package until it reaches the next sorting facility, which can make it seem like the tracking hasn't moved.

If your tracking has not updated for more than 4 business days, feel free to reach out to our support team and we’ll be happy to look into it for you.

We accept returns and exchanges within 30 days of delivery.

Items must be:

• Unworn
• Unwashed
• Undamaged
• With original tags attached

Items must also be returned in their original condition.

Please note:

Custom and personalized items are final sale and cannot be returned or exchanged.

Yes! At Flow, we’re committed to delivering awesome products at a reasonable cost. To give back to our community, we created the Flow Society “My Rewards” Loyalty Program, which allows you to earn rewards on future purchases.

To get started:

1. Scroll to the bottom navigation of our website
2. Click “My Rewards”
3. Create an account or sign in
4. Start earning rewards

Your rewards can be tracked and redeemed directly from your profile.

For full details about how the program works, including terms and conditions, simply visit the “My Rewards” page on our site.